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Guaranteed Service Levels
Guaranteeing measurable improvements
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The basis of a successful outsourcing relationship is a Service Level
Agreement (SLA) that establishes the expectations and deliverables of
both parties. An SLA, driven by quantifiable metrics, ensures that the
outsourcing partner is delivering on the promises of outsourcing —
namely measurably improved service and controlled cost.
We work with you to develop an SLA that dictates exactly how and under
what time constraints we perform each and every step of your
recruitment process. From guaranteed turnaround times on such
activities as resume screening and phone interviews, to background
check submissions and follow-up, we promise to you, in writing, the
measurable improvements that we deliver.
The result is a level of service that most have only dreamed of prior to selecting Hyrian.
CLICK HERE to contact Hyrian and find out how RPO can boost your competitive edge, while maximizing quality and reducing cost.
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